Telecom Products and Services for Business

Businesses, the world over depend extensively on effective and reliable communication within and outside their company. Any measurable delay in information gathering and its dissemination could result in huge losses to the company. Every company therefore depends on telecom companies and service providers that offer the best products and services.
The range of services and products that are being offered by several telecom companies broadly consist of integrated wire line services, Productivity Services, Mobile services, Machine to Machine services and Voice and messaging services. In the category of integrated wire line services the products being offered include International private leased lines, National private leased lines, Toll Free services, Internet leased lines, Wire line DID services and Virtual Private Network. The range of business telecom solutions offered international private leased lines include secure and high speed communications with global offices and offshore sites with assured bandwidths, reduced fixed rentals and guaranteed performance backed by Service Level agreements. Virtual Private Networks provide increased performance at lower operating costs through life and the ability to be upgraded without major changes to the network. VPN is often robust with low drop rates and allows for changes to network architecture that can meet a dynamic business needs. Priority traffic management on dynamic basis is also possible for each site using network routing protocol based on internal policies of the company.
Dedicated Internet leased lines provide the company a secure and a high speed internet connection that helps them manage business efficiently and increase productivity. Direct Inward Dialing facilitates connecting customers directly to EPABX extensions thereby avoiding connection to the board number and a physical person to route one's call. A single country wide number can be assigned with DID facility with various call features including usage monitoring being controlled by the EPABX. So also is the facility related to toll free numbers for the business. Inward calls to the single or multiple PAN India toll free numbers can be routed to respective locations based on call origin, time of call or IVR. This unique feature allows for better customer relationship and strengthens lead generation.
Productivity services include features such as carrying various applications mobile in order to effectively manage and monitor customer needs and access reports on the move. Features such Sales Force Automation offers the benefit of access to back office functionality to the sales force thereby increasing efficiency of operations and better sales. Enhanced fixed line functionality with reduced costs and a flexible network is achieved through digital gateway without having to install a fixed line network. Bulk SMS, Interactive SMS, Corporate caller tunes and missed call alerts are some of the features of voice and messaging services offered by several telecom service providers to corporate clients. Mobile services products include the more commonly used USB dongles that offer 3G services, mobile exchanges that provide e mail access and Mobile connect with VPN.
Machine to machine solutions include features such Vehicle tracking for effective remote monitoring of assets of the company, Smart metering that enables remote reading of various meters thereby offering reduced energy consumption, Remote Asset Management, Automotive as applied to telematics and vehicle technology suitably interfaced with wireless communications and wide range of other services. With increased automation the dependence on machine to machine communications is poised to increase dramatically over the next few years. Business telecommunication has the potential to increase manifold in the coming years and is soon to revolutionize businesses and industries in all sector. Much of these services are already in use and several others being continually evolved to increase efficiency and productivity.